Maintaining efficient return processing protocols is crucial for the success of your business. One important aspect of this process is ensuring that your Return Inspection Protocols are up-to-date and accurately reflect your current return policies. Return Inspection Protocols are used by warehouse associates to process returns that arrive at the warehouse, so it's important that they are clear, comprehensive and specific to all SKUs in your account. In this article, we'll provide some guidance on how to update your Return Inspection Protocols in the Spaceful platform to ensure that our warehouse team can efficiently process your returns.
1. Visit the merchant dashboard and select the Inventory tab. Locate a product you wish to add Return Inspection Protocols too and select Details.
2. Scroll down to the Inspection protocol details section of the page. Begin by entering an inspection protocol that is defined by an action. Note: You can add up to 3 inspection protocols per SKU by selecting the + button on the right hand side of the text box.
3. Once the protocols have been added, you may select Update Inspection Protocols to apply these to the current SKU. If you wish to add the same protocols to multiple products, you can search and select them from the menu below and select Apply Inspection Protocols To All Items.