This article provides a clear overview of various payment items and their description that are found in the billing tab of the platform as well as CSV exports.
Billing Type | Billing Name | Description |
ACCOUNT-MANAGEMENT-CARE-HOURLY-FEE | Account Management / Customer Care | Hourly fee for all account management or support services, pro-rated to the nearest minute. |
ADDITIONAL-STORAGE-FEE | Additional Storage fees | Additional storage fee. |
CREDIT | Credit | Credits applied to your account. |
CUSTOM-PACKAGING-FEE | Custom packaging fee | Standard fee for each order shipped using custom packaging. |
DOCUMENT-PLACING-FEE | Document Placing Fee | Fee for every document uploaded to commercial orders. |
HANDLING-PICKING-FEE | Handling and picking | Order preparation fees (includes first and subsequent picks). |
INVENTORY-COUNT-HOURLY-FEE | Inventory Count | Hourly fee for inventory count requests, pro-rated to the nearest minute. |
LABOR-FEE | Labor fees | Hourly fee for manual labor (EX: kitting, labelling, etc.), pro-rated to the nearest minute. |
LATE-ORDER-CANCELLATION-FEE | Late Order Cancellation Fee | Standard fee for orders cancelled that are in progress. |
MARKETING-INSERT-FEE | Marketing Insert Fee | Standard fee for every order shipped with a marketing insert added. |
MERCHANT-ONBOARDING-FEE | Merchant onboarding fee | One-time fee for onboarding and platform training. |
MISSING-RETURN-SLIP-FEE | Missing return slip fee | Standard fee for returns that arrive at the warehouse without the return slip included. |
MULTI-ECOMMERCE-INTEGRATION-FEE | Multi Ecommerce integration fee | Standard monthly fee for multiple e-commerce stores integrated into a single merchant account. |
ON-HOLD-RECEIVING-ORDER-FEE | On hold receiving order fee | Standard daily fee for receiving orders that arrive at the warehouse without a receiving slip or receiving order created in the account. |
ORDER-SHIPMENT-SURCHARGE | Order Shipment Surcharge | Surcharge fees charged by a carrier. |
PER-LABEL-FEE | Per label fee | Standard label fee for every label printed using external shipping services. |
REBOXING-PER-BOX-FEE | Reboxing | Standard per box fee for reboxing services. |
RECEIVING-HOURLY-FEE | Receiving | Standard hourly fee for receiving per associate, pro-rated to the nearest minute. |
RECEIVING-PER-PALLET-FEE | Receiving (Pallet sold fee) | Standard per pallet fee during the receiving process. |
RECEIVING-PER-UNIT-FEE | Receiving (Per unit fee) | Per unit fee for receiving orders. |
RETURN-ORDER-FEE | Return processing fee | Standard fee for return orders processed. |
RUSH-HANDLING-PUTAWAY-FEE | Handling putaway fee | Standed fee for receiving putaway of inventory, pro-rated to the nearest minute. |
SCHEDULED-PICKUP-FEE | Scheduled pickup fee | Standard per order fee for orders picked up at a warehouse location. |
SHIPPING-BY-CARRIER-FEE | Shipping (DTC, Fulfilled by Carriers (FBC)) | Per order variable fee charged by carriers for shipping. |
STORAGE-BIN-PER-CUBIC-FEET-FEE | Storage per volume for bins | Pro-rated fee per cubic foot for bin storage. |
STORAGE-PER-BIN-FEE | Storage per bin | Pro-rated fee for bin storage. |
STORAGE-PER-CUBIC-FEET-FEE | Storage per volume for pallets | Pro-rated fee per cubic foot for pallet storage. |
STORAGE-PER-PALLET-FEE | Storage per pallet | Pro-rated fee for pallet storage. |