At Spaceful, we do our best to fulfill every order as perfectly as we can at all times. However, we are human and, on occasion, we do make mistakes! For any such error, we want to ensure that we provide a remedy for the mistake and come to a swift resolution.
To continue to reduce our error rates, we need your help in bringing the specific errors to our operations teams’ attention and putting measures in place to prevent them going forward. Please make sure to “Submit a request” and input all pertinent information (i.e. Order #, short description of error) and a Spaceful team member will be in touch.