Spaceful prioritizes both the shopper experience as well as the merchant experience. As a merchant, you may receive emails from your shoppers asking for order updates, you can receive order updates directly to your email or via SMS (and decide at what stages of the process to notify), to help communicate the information back to your shopper. Please follow the below steps to subscribe to order status notifications.
1. Navigate to the Orders tab in your Spaceful dashboard and, using the search bar or by scrolling, find the specific order in question you're looking to receive updates for. Once found, click on the "Subscribe" button to receive updates.
Note: You will have to select which stages you wish to receive a notification for, as well as confirm your email & phone number.