Spaceful's dashboard allows you as a merchant to search for any order, and review the detailed information to ensure total transparency and accuracy of our order fulfillment. To search for an order within the Spaceful dashboard, simply follow these steps below:
1. Navigate to the Orders tab within your Spaceful dashboard.
2. Orders can be consolidated by date (our default filters) or click on "Advanced Filters" to add your own filter logic.
You can add filters like Order ID (identifier), Order Status, Shopper/Recipient Name, Shopper/Recipient, etc...
3. Once you have input your filters, click on "Search" and scroll to find your order.
For any questions, please reach out to a Spaceful team member (see Contact us).