While Spaceful's standard packaging will ensure your orders are delivered safely, we understand that some products may best fit in custom packaging containers. Custom packaging materials come in different shapes and forms such as corrugated boxes, cardboard boxes, printed mailers, eco-friendly options and allow merchants to increase their brand value.
These custom materials should be sent to our fulfillment centre and will stocked as an item (part of your inventory) and can be accomplished by follow the steps outlined below.
Adding Custom Packaging:
1. Begin by creating a product and enter an identifiable product name (EX: Medium Purple Box). Select "Packaging" as the item type and enter the dimensions and weight of the packaging (If the packaging requires assembly, be ensure to enter the dimensions of packaging once assembled and ready for shipping).
2. Create a WRO to ship your custom packaging to a Spaceful Fulfillment Center.
Once the packaging materials are received into inventory, they will be included in the packaging options of your account for all incoming orders. Orders that do not fit or are too large for the provided custom packaging materials will be shipped using standard packaging. You may send several variations of sizes of your custom packaging materials and our box selection algorithm will select the best fitting variation for your orders.
Important notes and limitations:
We don't accept custom mailers that are larger than 18 inches in length or wider than 14 inches.
Custom boxes or mailers must be at least 6 inches by 4 inches.
Custom boxes must have a flat side that is at least 6 inches by 4 inches for the placement of a shipping label.
Custom boxes cannot contain any markings that signify they contain hazardous material without written prior approval by Spaceful.
Any special boxes that require folding of inserts or more than 8 folds must go through kitting.
For more information or to help facilitate your special packaging needs, please contact our merchant support team!