If your order was delivered by Spaceful, you should have received the photo of the delivery by email.
If your order was delivered by a third-party carrier partner, you will need to contact the merchant from whom you made your purchase to make a claim.
For security and confidentiality purposes, Spaceful does not know the contents or the value of the packages which are delivered. Thus, if you have not received your package, you will need to contact the merchant from whom you made your purchase to make a claim.